We would always recommend booking as during busy times we run out of bikes up to 48 hours in advance. Also, pre-paid booking customers usually enjoy faster service on the day, getting you into the forest even faster!
Yes, we do provide a delivery service. We require at least 48 hours advance notice, and delivery charge may apply depending on order and distance from our base at BH20 5DS. To find out more, please get in touch via our enquiry form.
We are lucky to have miles of well maintained off-road forest tracks dedicated to cyclists, taking you to all the best sights in the forest all the way to the beach. You can find terrain perfect for families and leisure cyclists, or some challenging routes with hills for the more adventurous! We can guide you to the best cycling to suit you, and you can see our routes here.
Yes! All friendly pets are welcome in the Isle of Purbeck and in our store, however we currently don’t have dog trailers for hire. It is best to avoid long or fast rides with your four legged friends.
We can cater from 9 months to 90 years! For babies, although 9 months is our recommendation, it is essential for them to be able to sit up and support their neck. For older riders, it is really down to whether you feel comfortable cycling. We offer a range of electric* and all ability bikes to make sure all ages and abilities can enjoy a day our cycling!
*Electric bike riders must be minimum 14 years old
It is always best to bear in mind the weather, but here are some tips that will make you as comfy as possible whilst cycling:
We also have a Leisure Store on sight with lots of great quality clothing options in all sizes if you’re caught short, so don’t worry!
Whatever takes your fancy. We have served customers dressed in pirate outfits and mankinis to name but a few. But for practical reasons, we recommend clothing you don’t mind getting dirty and shoes without big heels. We don’t have rainwear for rent but can sell you a jacket from our retail shop.
Cycling off road is generally very safe, but it is worth taking note of these most `popular’ accidents:
Given 24 hrs notice we can provide a full refund for your booking. If you cancel any closer to your booking we can move your booking for no extra cost or provide a refund less a 20% admin surcharge.
Yes, there are public toilets in Norden Park & Ride car park, right next to our centre.
Yes, we offer a 10% discount for:
If you have paid in advance, then we will keep the bikes for you. Later than this, we may have already turned away other customers and can’t offer a refund.
If you only have a provisional (unpaid) booking and haven’t turned up or spoken to us by 11.30am, then we reserve the right to give your bikes to other customers rather than turn the business away.
Just give us a call and let us know how long you will be and whether you have encountered any problems. We are understanding and will make sure someone stays behind after hours as long as we know where you are.
Yes, there is a snack bar on Norden train station platform! Also, most of our routes take you near a pub to grab a meal and a drink on the way around.