About Us
Cyclexperience started off in life in 1993 from a dilapidated stable building in Brockenhurst. With a £5000 loan from the Prince’s Trust, 35 bikes, a shoddy promotional leaflet and a telephone, New Forest Cycle Hire Centre was born!
Cyclexperience Ltd is now one of the most prominent and unique cycle businesses on the South Coast offering 3 retail shops stocking hundreds of cycles and accessories and first class bike repairs from NVQ accredited technicians; a fully integrated on-line shop featuring thousands of product lines and the biggest one-stop Cycle Hire shop in the New Forest with almost 200 models available from our 100ft wooden Cycle Shack in the overflow car park at the nearby Brockenhurst Rail Station.
In 2005, our popular cycle hire service bagged the runner-up award in the prestigious Tourism Excellence Awards where the business was nominated for Best Tourism Experience and in 2007 received a Highly Recommended acknowledgement from Tourism South East. We regularly feature in tabloid articles after various travel journalists have hired our bikes and had a favourable taste of the Forest experience.
The business is still family owned by Ross and Nikki, the original owners who obtained funding through the Prince's Trust after being unemployed since graduating from BournemouthUniversity. Their philosophy is based on providing friendly service at a professional level with the emphasis on the leisure cycling market. Living in the New Forest, they have a lot to do with local cycling issues and try to ensure our customers get the most out of their stay in the New Forest but at the same time, are mindful of the fragile nature of the forest ecology and the very sensitive conservation issues.
“ We are a family business and will only rent products we would feel safe using ourselves".
Cyclists are welcomed into the New Forest but it is important that bikes are only ridden on the 100 mile network of designated trails. If you want to deviate from these trails, then you either need a pair or hiking boots or running shoes! You can email Ross on the Contact Form if you are visiting the New Forest and want to find an interesting off-road running trail!
If you have any comments on this site or any cycle enquiry in general, please don't hesitate to email or call any of the stores who have exceptionally friendly managers and staff who are prepared to spend sufficient time helping you to make your purchasing decision (unless it is 5.30pm on a Bank Holiday weekend!)
At Cyclexperience we adhere to the rules of cycle hire that have been set out by the Cycle Touring Club. If you would like to view these regulations or learn more about CTC please click here.
Our 2 main MTB’s at £13.50 per day hire